Privacy Policy

Last updated: 29 August 2025

Lucid Advice Limited (Company No. 14491045), trading as Lucid.Legal, is regulated by the Solicitors Regulation Authority (SRA ID: 8011100).
We take your privacy seriously. This page sets out what we collect — why we collect it — and how we keep it safe.


By using our website or working with us, you agree to this policy.

1. What we collect

We collect and process personal data when:

  • You use our website
  • You contact us by email or phone
  • You become a client
  • We are legally required to verify your ID
  • You apply for a role or collaborate with us

We may collect:

  • Name and contact details
  • Job title or company
  • ID documents and address verification
  • Case-related info
  • Billing and payment details
  • Technical data (e.g. IP address, browser type, cookies)

2. Why we collect it

We collect your data to:

  • Deliver legal advice and services
  • Comply with our legal and regulatory duties (e.g. anti-money laundering checks)
  • Keep records and manage billing
  • Respond to your enquiries
  • Improve our website and systems
  • Meet insurance, tax, and audit requirements

We only collect what’s needed and nothing more.

3. Legal basis

We process your data based on:

  • Your consent (if you’ve agreed to marketing or cookies)
  • Our contract with you to provide legal services
  • Our legal duties (e.g. ID checks)
  • Our legitimate interests (e.g. to manage our business or defend legal claims)

4. Who we share it with

We may share your data with:

  • Regulators (e.g. SRA, HMRC, ICO)
  • Courts or other parties in your legal matter
  • IT or compliance providers who help us run Lucid
  • Identity and document-checking platforms (e.g. ID verification tools)

We never sell your data. We only share it where necessary and under strict controls.

5. How we store and protect it

Your data is stored securely on encrypted systems with access controls in place. We take security seriously and review it regularly.
If we ever suffer a serious breach, we’ll let you and the ICO know.

6. How long we keep it

We usually keep client files for 7 years after a matter closes. We may keep data longer if needed for regulatory or legal reasons.
If you apply for a job or send us a CV, we normally delete it after 12 months unless agreed otherwise.

7. Your rights

You have rights under UK data law. You can:

  • Ask for a copy of your data
  • Ask us to fix incorrect data
  • Ask us to delete your data
  • Ask us to stop using it
  • Complain to the ICO if you think we’ve handled it badly: www.ico.org.uk

To contact us about your data, email info@lucid.legal

8. Cookies

We use cookies for basic analytics and site performance. Nothing intrusive.
You can disable cookies in your browser settings.

9. Changes to this policy

We may update this policy. Any major changes will be posted on our site.

That’s it
No tracking. No surprises. Just good data hygiene.
Questions? info@lucid.legal